Subscription Terms for Felix Fitness

Free Trial

• We may offer a free trial subscription for our service. Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged the price indicated on the payment screen for the chosen subscription period.

Subscription

• The subscription begins from the first payment and renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.

Payment Method

• Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable subscription fees to the payment method that you submit.

Cancellation

• Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. Note that deleting the app does not cancel your subscriptions.
  • If you purchased a subscription or enabled a free trial on our website: You can cancel a free trial or a subscription in the app («Settings» — «Help» — «Subscription» — «Cancel Subscription») or by contacting our support (support@felixfitness.com) at least 24 hours before the end of the free trial or then-current subscription period.
  • If you purchased a subscription or enabled a free trial on App Store, Google Play, or Huawei AppGallery: Refer to the respective platform’s guidelines for managing and cancelling subscriptions. Ensure to cancel at least 24 hours before the end of the free trial or subscription period to avoid being charged.

Changes

• To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
• Refunds
  • If you purchased a subscription or enabled a free trial on App Store, Google Play, or the Huawei AppGallery: If eligible for a refund, request it directly from the respective platform.
  • If you purchased a subscription or enabled a free trial on our website: Please refer to our Refund Policy.

For any questions related to the subscription terms, please contact us at support@felixfitness.com.

Last updated: 15 January 2024